2014年1月26日日曜日

Chapter 7 Conflict

Master conflict- deal with anger in small doses, engage dissidents, and avoid needless power struggles.

Conflict: The very mention of the word can raise feelings of anxiety. It comes in many forms: direct arguments, disagreements, sabotage, and passive aggression. Though conflict can mean decreased productivity, increased stress, wasted energy, and diminished problem-solving ability, it can also result in an unhappy workplace, loss of revenue, vulnerability to competition, and ultimately, organizational death.


Conflict and lack of unity had destroyed the ability of the team to function at the edge. IN difficult leadership situations, we are often tempted to ignore or isolate individuals whose personalities rub us the wrong way or who have a knack for stirring up trouble. While this is an understandable reaction, it is the wrong one. It only creates space for further problems, and rejecting dissidents is ultimately detrimental to the organization. A more productive response- however counterintuitive it may seem- requires doing the opposite.  

It is vital to decide which battles are worth fighting and which are not. The battles worth fighting should be engaged with all available resources, those not central to your mission should be let go. 
About this part, I thought that is close to the negotiation styles "avoiding". To make a decision of whether the battle, negotiation is worth or just a waste of time is necessary for a leader to success.

1 件のコメント:

  1. Hi Risako,
    Thanks for your fine posts. I especially liked your post on your own analysis of your negotiation style, and how the survey results match your own thoughts as to how you tend to negotiate. Gaining some self-awareness of how we are and how we need to be flexible and try different approached in different situations is very important.

    Thanks too for posting on our text. One thing: be sure to put quotation marks around any phrases or sentences taken directly from the text. The rest of your writing then needs to be in your own words. This is an important academic skill and this blog will be a great place to practice separating the language from the text with your own.

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