Developing effective negotiation skills

The text "Developing effective negotiation skills" was really interesting to me and I thought if I wold be able to use these negotiation skills. So, I would summarize the text so that it is easier to understand the text.

Change Behaviour, Change Results

The four behaviours that the skilled negotiators used 
・Seeking information
to seek significantly more information during negotiation
seeking information to obtain the necessary information with which to bargain,to use  questions as a deliberate strategy (ex.questions give control over the discussion, questions keep the other party active and reduce their thinking time).

・Testing understanding and summarizing
Testing understanding establishes whether or not a previous contribution or statement in the negotiation has been understood. Summarizing is a compact restatement of previous points in discussion. Both behaviours clear up misunderstandings and reduce misconceptions.

・Behaviour labelling
skilled negotiators tend to give an advance indication of the class of behaviour they are about to use. for example, saying Can I ask you a question instead of just asking a question. Also, they avoid labelling disagreement. They more likely to begin with the reasons and lead up to the disagreement.
 
・Feelings commentary 
The skilled negotiator is more likely to give information about internal events. Giving internal information is that negotiators appear to reveal what is going on in their minds. To comment on their own feelings is also used instead of disagreeing behaviour. The expression of feeling is directly linked to establishing trust in counseling situations.


After reading this text, I thought it is good to practice these skills daily. For example, I think it is not hard to try doing the "Testing understanding and summarizing" when talking with your friends. So, these skills are quite practical for us and we have nice chances to challenge doing these skills!